Feliway Friends Plug In Diffuser & Refill 48 ml

FELIWAY Friends helps to reduce conflict between cats living together, and prevent signs like fighting, chasing, blocking, staring.

Helps your cats get along better at home. When used continuously it helps to maintain constant harmony.
Clinically proven and veterinary recommended.

Easy to use
Just plug and play: screw the vial onto the diffuser unit and plug it into an electric socket.
Leave the diffuser switched on continuously to keep your cats in harmony.

Good to Know
Each diffuser refill covers an area up to 70 m2
Avoid plugging in the diffuser under shelves, behind doors, behind curtains or behind furniture, as it will not work

Ensure constant harmony between your cats by using a FELIWAY Friends Refill every month.
The diffuser should be checked monthly and replaced every six months to ensure optimum effect.

More information on how FELIWAY Friends works

How fast will I see results?
Field study data shows that a lot of cat owners will start to see a significant reduction in stress signs within the first 7 days. However, every cat is unique. Depending on how long the signs of stress have been present and their severity, it may take longer to see the effects. We recommend using FELIWAY Optimum for at least 1 month.

How long should I use it?
FELIWAY Optimum provides a message of enhanced serenity. Most cats will benefit from the permanent presence of this message in your home. The minimum recommended duration is one month.

When to use?
Living with humans can be challenging for cats as we have busy, changing households and routines. FELIWAY Optimum can be used to comfort your cat at home constantly. FELIWAY Optimum can also help:

• if your cat shows signs like spraying, scratching walls or furniture
• if your cat shows signs of stress such as hiding, reduced activity, reduced appetite, over-grooming
• if you anticipate changes in your home (e.g. moving home, renovation, redecorating, arrival of a new pet, arrival of a new family member…)
• if you have 2 or more cats living with you, and they are showing signs of tension such as chasing, blocking or staring
• if your cats that live together are fighting, even if they have been fighting for a long time

Where to use?
In the room where your cat(s) spends most of their time. Or in the room where tension or conflicts happen most often.

Where should I plug the diffuser?
In an electric socket with a minimum clear distance above the diffuser of 1.20m. The oily vapour that carries the FELIWAY Optimum serenity messages rises in a column of warm air above the diffuser. Plug into its own power outlet

How does it work?
Thanks to the advanced messaging of the New Feline Pheromone Complex, FELIWAY Optimum provides cats with a message of enhanced serenity. This holistic message helps all cats feel more comfortable and secure in their home by providing reassurance, as well as harmony between cats living together.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.